Everything depends on the country where the goods are to be sent or if you buy under a VAT regime. When you put in your shopping cart, VAT is always taken into account. But it is not always calculated when you checkout.
Customers outside the European Union should never pay VAT. However, it is possible that this VAT is required by the local government upon delivery. Do not hesitate to inform you in your country of this possibility.
Whether you are in Belgium (individual or company) or an inhabitant of the European Union, you must always pay VAT which is 21% for us.
Companies established in the EU (excluding Belgium) does not have to pay VAT if they send us their VAT number and a certificate from the chamber with less than a year. This will allow us to send the goods without having to pay VAT.