Secure orders and payments

Whether it is for your personal or banking data, we have all the security measures in place to guarantee the confidentiality and security of the information you communicate on our site.

Confirmation of your order

During your first visit, we ask you to fill in your details in order to create a personal profile and guarantee a good follow-up.

As soon as your profile is created, it is saved. Thus, as soon as you identify yourself during your next visits with your login and password, no need to re-encode everything.

As soon as your order is placed, you will receive an email confirming the reception and the treatment of this one.

Secure payment by credit card

In order to guarantee a totally secure payment, we have selected one of the leading companies in the field of secure internet payments, MultiSafePay B.V. KvK: 34156361, VAT: NL8101.78.473.B.01.

With the MultiSafePay solution, you can buy and pay with complete peace of mind and security if you choose to pay by card when finalizing your order and you can choose between, bancontact, Visa, Mastercard (Blue Card), Belfius, CBC, KBC, ING, Ideal, Sofort and GiroPay.

Moreover, once your payment is made on the site, your order will be paid and will go directly to the order preparation department. This saves you time.

Payments are secured by 3DS technology for greater convenience and zero risk of fraud.

The latest security standards

Shop-Ping does not store any of your credit card information. The information is only processed by MultiSafePay and is not shared with Shop-Ping, for added security.

The Shop-Ping site is secured by SSL technology with a Let's Encrypt certificate from the Mozilla Foundation. It is hosted in Europe (Belgium), by the company Combell (VAT BE 0541.977.701 RPM Ghent) which is certified ISO 9001 and ISO 27001, for more serenity.

Do I have to pay VAT?

It all depends on whether you are a private individual or a professional, as well as the country of destination of the goods.

For individuals in the European Union, the VAT is calculated based on the VAT rate of the country of destination of the package. You can consult the list of rates on this site.

For deliveries outside the European Union, the VAT rate is 0%. Nevertheless, a customs duty and/or a VAT can be claimed by the destination country.

If you are a professional and have a VAT number, you do not pay VAT.

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